Cancellation/Refund Policy

General Terms and Conditions For Online-Payments

Once a User has accepted our Terms and Conditions, he / she may register and avail of the Services. A User may either register on Dr. Maid Multispeciality Hospital’s website or provide the details in any other manner as may be specified by Dr. Maid Multispeciality Hospital from time to time.

rights, obligations, undertakings shall be subject to the laws in force in India, as well as any directives/ procedures of the Government of India, and nothing contained in these Terms and Conditions shall be in derogation of Dr. Maid Multispeciality Hospital’s right to comply with any law enforcement agencies request or requirements relating to any User’s use of the website or information provided to or gathered by Dr. Maid Multispeciality Hospital with respect to such use. Each User accepts and agrees that the provision of details of his/ her use of the Website to regulators or police or to any other third party in order to resolve disputes or complaints, which relate to the Website shall be at the absolute discretion of Dr. Maid Multispeciality Hospital.

If any part of these Terms and Conditions are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect.

These Terms and Conditions constitute the entire agreement between the User and Dr. Maid Multispeciality Hospital. These Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the User and Dr. Maid Multispeciality Hospital.

Miscellaneous Conditions:

  • Any waiver of any rights available to Dr. Maid Multispeciality Hospital under these Terms and Conditions shall not mean that those rights are automatically waived.
  • The User agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that Dr. Maid Multispeciality Hospital or the Payment Service Provider(s) have no control over such matters.
  • Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, Dr. Maid Multispeciality Hospital does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.
  • Dr. Maid Multispeciality Hospital, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website.

Debit/Credit Card, Bank Account Details / VPA details:

  • The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card / VPA, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details.
  • The User may pay for his/ her services to Dr. Maid Multispeciality Hospital by using a debit/credit card, VPA or through online banking account. The User warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details: